France, Belgium, Slovenia, Germany, Austria, Denmark, Luxembourg and Netherlands: We are pleased to offer free shipping to these countries.

Finland, Sweden, Norway and UK: Due to higher shipping costs to these countries, a surcharge applies. We work hard to keep these costs as low as possible, but due to logistics and distances, shipping to Finland, Sweden, Norway and UK is subject to a small surcharge. We appreciate your understanding and are continuously seeking more cost-effective shipping solutions. Delivery costs are visible in the cart before you finalize your order.

Delivery Time
The standard delivery time is indicated on the webshop page of each individual product: the general delivery time for dog beds is 3-5 work days for Original collection beds, and two weeks for Premium collection beds.

Free Shipping
Delivery extends to the first barrier or the building's threshold, exclusively to the ground floor. Please note that our free delivery service does not include bringing products inside the building.

Delivery Notifications
After completing your purchase, you will receive an email confirming your order and successful transaction to the email address provided at checkout. As our dog beds are conveniently packed in boxes, they are shipped via parcel delivery with carriers such as DPD, GLS, and DHL. You will have access to detailed tracking information, allowing you to monitor the shipment and be informed of the expected delivery time. On the day of delivery, the delivery personnel may contact you to confirm the specific timing for the delivery.

If you need to reschedule your delivery or change the delivery time, please feel free to email us at hello@pleme.eu. We aim to respond promptly during business hours. Whether you're awaiting a new bed, renovating your space, or on vacation, we're more than happy to accommodate your needs and can easily delay your delivery until a more convenient time for you.